Research Underwriters Transitioning to New and Improved Systems on April 30th

April 20, 2015

In our ongoing effort to provide the most comprehensive and excellent service to our clients, our offices will be finalizing the transition to a new cloud-based customer service platform in the coming weeks. This platform will bring increased efficiency, improved servicing features, and stronger security to keep your information safe. In the coming months, this new platform will also allow us to provide clients with a 24/7 online service portal. We look forward to the benefits that this transition will bring to our company and our valued clients. 

Please note that, as a result of this transition, our offices will be operating at a reduced capacity from April 21st to April 30th, 2015. Our staff will make every effort to process requests in a timely fashion, but we do ask that clients be mindful of these dates and attempt to submit requests before this period. If you have any questions or concerns about this transition, please contact your local office. 


Headquartered in Pittsburgh, PA, Research Underwriters is a specialty insurance broker and managing general agent. Our unique business specializes in providing solutions to complex insurance problems across many industries, with specific emphasis on commercial transportation.