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The first half of 2016 has brought continued growth and success for Research Underwriters, as we have expanded our staff, gained access to competitive new markets, and furthered our expansion into new territories.
Our primary focus in 2016 has been customer service, and to that end we have invested in new people and products to deliver the highest level of service for our clients. We’ve increased our service to sales employee ratio by adding new employees in our accounting, account management, and marketing departments, and continue to seek out talented individuals to bolster our team. We’ve also utilized new technologies, such as electronic signature, which has led to greater efficiency and convenience for our clients.
We’ve also worked hard to identify and gain access to new insurance programs. 2016 has brought rising insurance rates to the passenger transportation industry, and as we enter this hard market cycle, we are committed to expanding our carrier relationships in order to offer the most competitive rates for our clients. We are proud to announce that we have gained access to several new, A.M. Best ‘A’ rated markets that specialize in taxi, paratransit, and other passenger transportation classes. We’ve also entered into business with a new, ‘A+’ rated carrier that specializes in waste hauling and related businesses. These new markets complement our existing relationships with the leading insurance companies offering coverage for the passenger transportation industry.
Lastly, we’ve continued our expansion efforts by adding staff in San Francisco, CA. Having a national footprint gives us advantages that local and regional brokers do not have, and we look forward to further developing our presence around the country.
- TLPA Mid-Year International Leadership Conference | Toronto, ON, Canada | July 20-23, 2016
- Chauffeur Driven | Washington, DC | October 9-12, 2016
- LCT/NLA East | Atlantic City, NJ | October 23-25, 2016
- TLPA Annual Convention & Tradeshow | Phoenix, AZ | November 1-4, 2016